Custom Ceramic Mugs & Cups
Elevate Your Table with Custom-Made Ceramic Mugs & Cups
Storiware transforms dining into a story with custom ceramic dinner plates that blend timeless craftsmanship and modern innovation. With 70 years of heritage in Liling underglaze painting, we offer FDA, LFGB, and SGS-certified plates that ensure food safety with lead and cadmium levels below 0.01 mg/L. Fired at 1300°C for durability, our plates feature chip-resistant edges and a lustrous finish.
Committed to sustainability, we use locally sourced kaolin to cut carbon emissions by 30% and employ BSCI-certified waste heat recovery. From small-batch pilots to large-scale OEM/ODM, Storiware delivers personalized, safe, and eco-friendly ceramic tableware trusted worldwide.
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Add a playful touch to your coffee time with this stylish new bone china mug.
Each cup features a glossy white body paired with a colorful twisted handle and matching base — available in red, yellow, green, and brown.
Made from durable new bone china, it’s lightweight yet strong, offering a smooth texture and elegant shine.
Perfect for coffee, tea, or hot chocolate, this 416ml mug brings a cheerful, modern look to any kitchen or café.
Each cup features a glossy white body paired with a colorful twisted handle and matching base — available in red, yellow, green, and brown.
Made from durable new bone china, it’s lightweight yet strong, offering a smooth texture and elegant shine.
Perfect for coffee, tea, or hot chocolate, this 416ml mug brings a cheerful, modern look to any kitchen or café.
Elevate your drinkware with the Modern Matte Ceramic Mug, crafted from durable high-fired stoneware. This matte stoneware coffee mug features a sleek conical shape, a soft matte finish, and a raw unglazed base for a modern yet rustic touch. With a generous 544ml capacity, it's ideal for coffee, tea, lattes, and more.
TEnjoy your espresso in style with our 80ml Ceramic Espresso Cups with Saucers. Designed in a range of vibrant colors, these small yet durable cups are perfect for serving espresso, ristretto, or macchiato. Crafted from high-quality ceramic with a smooth glaze finish, they are resistant to heat, safe for daily use, and easy to clean. The matching saucers add elegance and functionality, making this set ideal for both home use and professional cafés. A must-have for coffee lovers and baristas.
Celebrate the holiday season with our Christmas Ceramic Coffee Cups with Saucer (300ml). Featuring charming Santa Claus and festive holiday motifs, each cup comes with a matching saucer and a fun Christmas-themed spoon. Perfect for serving coffee, cappuccino, latte, or tea, these cups bring warmth and joy to your table. Made of high-quality ceramic, they are durable, safe, and easy to clean. A delightful choice for Christmas parties, family gatherings, or as a thoughtful holiday gift.
This small ceramic cup is designed as a heartfelt gift, featuring a delicate heart pattern and the word “Lieblingsmensch”, a popular German expression meaning “favorite person”.
Its soft color tone and minimalist design make it a charming addition to any coffee or tea moment.
With its compact size and comfortable handle, this cup is perfect for espresso, coffee, or tea.
An ideal choice for gift shops, concept stores, seasonal collections, and everyday moments shared with someone special.
Its soft color tone and minimalist design make it a charming addition to any coffee or tea moment.
With its compact size and comfortable handle, this cup is perfect for espresso, coffee, or tea.
An ideal choice for gift shops, concept stores, seasonal collections, and everyday moments shared with someone special.
This egg cup is made from high-quality New Bone China, featuring an adorable chick-inspired design with soft pastel colors and delicate floral patterns.
New bone china offers a smooth, refined surface with excellent durability while remaining lightweight, making it ideal for everyday dining.
The pedestal base provides stable support for both soft-boiled and hard-boiled eggs.
Perfect for breakfast tables, brunch settings, cafés, children’s tableware collections, and seasonal displays such as Easter, this egg cup adds a cheerful and elegant touch to any dining scene.
Multiple color options are available to suit different market preferences.
New bone china offers a smooth, refined surface with excellent durability while remaining lightweight, making it ideal for everyday dining.
The pedestal base provides stable support for both soft-boiled and hard-boiled eggs.
Perfect for breakfast tables, brunch settings, cafés, children’s tableware collections, and seasonal displays such as Easter, this egg cup adds a cheerful and elegant touch to any dining scene.
Multiple color options are available to suit different market preferences.
Add a pop of color and style to your table with this Color Contrast Ceramic Mug, crafted from premium New Bone China.
Each mug features a sleek vertical ribbed surface and a circular handle in contrasting hues — a modern twist on everyday drinkware.
Lightweight yet sturdy, it’s perfect for coffee, tea, or milk, ideal for home, office, or café use.
The fine bone china body delivers a smooth texture and elegant finish that complements any minimalist or designer-inspired space.
Each mug features a sleek vertical ribbed surface and a circular handle in contrasting hues — a modern twist on everyday drinkware.
Lightweight yet sturdy, it’s perfect for coffee, tea, or milk, ideal for home, office, or café use.
The fine bone china body delivers a smooth texture and elegant finish that complements any minimalist or designer-inspired space.
Celebrate the spooky season with this Halloween Ghost Ceramic Mug, a playful and adorable cup that brings festive charm to your table.
Featuring a 3D ghost shape with a glossy glaze finish and a friendly smile, it’s perfect for hot drinks like coffee, cocoa, or tea.
Lightweight yet durable, this mug adds fun to your Halloween parties, movie nights, or as a seasonal gift for friends and family.
Featuring a 3D ghost shape with a glossy glaze finish and a friendly smile, it’s perfect for hot drinks like coffee, cocoa, or tea.
Lightweight yet durable, this mug adds fun to your Halloween parties, movie nights, or as a seasonal gift for friends and family.
Bring a cheerful vibe to your table with this creative hand-painted ceramic mug collection, available in four charming designs — lemon, strawberry, bee, and floral patterns.
Each mug features a smooth glossy glaze and a unique twisted handle, offering both comfort and personality.
Perfect for coffee, tea, milk, or hot chocolate, these cups make everyday moments more colorful and joyful.
Crafted from durable high-temperature fired ceramic, they are microwave and dishwasher safe, making them ideal for daily use or as delightful gifts.
Each mug features a smooth glossy glaze and a unique twisted handle, offering both comfort and personality.
Perfect for coffee, tea, milk, or hot chocolate, these cups make everyday moments more colorful and joyful.
Crafted from durable high-temperature fired ceramic, they are microwave and dishwasher safe, making them ideal for daily use or as delightful gifts.
Enjoy café-quality coffee at home with our Large 650ml Ceramic Coffee Mug.
Featuring a solid, thick-walled design and a glossy glaze finish, this mug keeps your drink warm while offering a smooth, comfortable grip.
Perfect for baristas, coffee lovers, and anyone who appreciates bold style and generous servings — ideal for latte, cappuccino, or hot chocolate.
Featuring a solid, thick-walled design and a glossy glaze finish, this mug keeps your drink warm while offering a smooth, comfortable grip.
Perfect for baristas, coffee lovers, and anyone who appreciates bold style and generous servings — ideal for latte, cappuccino, or hot chocolate.
A modern take on classic porcelain mugs — this series stands out with its artistic handle designs and soft matte finish.
Each mug features a smooth speckled matte glaze on the exterior and a glossy white interior, combining natural texture with refined elegance.
Available in three creative handle styles — twisted rope, layered arc, and beaded ring — these mugs are both visually striking and comfortable to hold.
Perfect for enjoying coffee, tea, or any warm beverage, they bring a modern, minimalist charm to any home or café setting.
Each mug features a smooth speckled matte glaze on the exterior and a glossy white interior, combining natural texture with refined elegance.
Available in three creative handle styles — twisted rope, layered arc, and beaded ring — these mugs are both visually striking and comfortable to hold.
Perfect for enjoying coffee, tea, or any warm beverage, they bring a modern, minimalist charm to any home or café setting.
Bring natural charm to your daily coffee ritual with this handcrafted reactive glaze ceramic mug.
Each piece features unique color variations and hand-applied floral patterns, showcasing the beauty of traditional kiln craftsmanship.
Made of durable stoneware and fired at high temperature, it offers excellent heat resistance and a smooth, comfortable grip.
Perfect for coffee, tea, or hot chocolate, this 390 ml mug adds a warm, artistic touch to any home or café setting.
Each piece features unique color variations and hand-applied floral patterns, showcasing the beauty of traditional kiln craftsmanship.
Made of durable stoneware and fired at high temperature, it offers excellent heat resistance and a smooth, comfortable grip.
Perfect for coffee, tea, or hot chocolate, this 390 ml mug adds a warm, artistic touch to any home or café setting.
Bring fun and charm to kids’ drink time with our Bee YOUtiful Ceramic Kids Cup (150ml). Designed in a vintage enamel-style look but made from durable ceramic, this cup is safe, eco-friendly, and easy to clean. The adorable bee and “Bee YOUtiful” print makes it a delightful choice for children, perfect for milk, juice, or water. Lightweight yet sturdy, it’s a great everyday mug for toddlers and young kids.
Add a tropical vibe to your drinks with our Tiki Ceramic Cocktail Mug. Inspired by Hawaiian and Polynesian culture, this creative zombie cup is perfect for serving cocktails, rum, or exotic mixed drinks. Each mug is crafted from durable ceramic with detailed carving and a glossy glaze finish, bringing an authentic tiki bar atmosphere to your home, bar, or party. A fun and eye-catching choice for cocktail enthusiasts and themed events.
Bring a bold statement to your drinkware collection with our Ceramic Skull Beer Mug. Crafted in a striking 3D skull design, this mug is perfect for beer, cocktails, or themed parties. Made of high-quality ceramic, it is durable, easy to clean, and designed for both practical use and decoration. Whether for Halloween, gothic enthusiasts, or bar décor, this skull stein adds a spooky and fun touch to any occasion.
Enjoy your favorite brew with this 0.5L Ceramic Beer Mug, designed in a classic stein style with a sturdy handle for comfortable grip. Crafted from high-quality ceramic, this half-liter mug keeps your beer cool longer while offering a smooth drinking experience. Perfect for home use, beer tastings, pubs, restaurants, or festive parties, it combines durability with timeless appeal. Available in multiple glaze colors (white, black, blue), it also makes an excellent personalized gift for beer lovers.
Stay stylish and eco-conscious with our 300ml Ceramic Cup with Silicone Lid. Designed for portability, this reusable mug is perfect for coffee, tea, or any hot beverage on the go. The ceramic body ensures a smooth drinking experience and retains heat, while the food-grade silicone lid prevents spills and makes it easy to carry. Available in multiple pastel and vibrant colors, it’s a modern and sustainable alternative to disposable cups—ideal for commuting, office use, or travel.
Take your coffee on the go with this 290ml reactive glaze ceramic travel mug. The reactive glaze creates a unique, layered color effect—no two pieces are exactly the same. A durable stoneware body keeps drinks warm, while the food-grade silicone lid helps prevent spills. Fits most car cup holders; microwave & dishwasher safe for the ceramic body (lid hand-wash only). A stylish, eco-friendly alternative to disposable cups for commuting, travel, or outdoor use.
Our 260ml Ceramic Kids Cup is specially designed for little hands. Made from safe, durable ceramic with smooth edges and an easy-to-hold handle, it ensures a comfortable drinking experience for children. Available in fun colors like green, red, and pink, this cup is perfect for milk, juice, water, or everyday drinks. Ideal for home use, kindergartens, or as a thoughtful gift for kids.
This ceramic coffee cup and saucer set features a charming bowknot pattern in vibrant colors, perfect for adding a playful yet elegant touch to your coffee moments. Crafted from high-quality ceramic, the set is durable, lead-free, and safe for daily use. Its petite size makes it ideal for espresso, cappuccino, or afternoon tea, while the matching saucer enhances both presentation and functionality. A stylish choice for home use, cafés, and as a thoughtful gift.
Ceramic Kids Cup 6oz with Heat Transfer Coating – Perfect for Custom Printing
This 6oz ceramic kids cup is designed with a special heat transfer coating, allowing customers to create personalized designs through sublimation printing. Its compact size is ideal for children’s daily drinks such as milk, juice, or water. Safe ceramic material, smooth surface, and rounded edges make it both practical and child-friendly. Perfect for custom gifts, school events, or holiday promotions.
This 6oz ceramic kids cup is designed with a special heat transfer coating, allowing customers to create personalized designs through sublimation printing. Its compact size is ideal for children’s daily drinks such as milk, juice, or water. Safe ceramic material, smooth surface, and rounded edges make it both practical and child-friendly. Perfect for custom gifts, school events, or holiday promotions.
Bring joy and creativity to your daily tea or coffee moments with this stackable ceramic mug set. Each cup features a playful hand-painted design with vibrant colors and cartoon-style illustrations, perfect for kids and adults alike. The mugs are stackable for convenient storage, making them ideal for small kitchens, offices, or cafés. Made from durable high-temperature ceramic, these mugs are safe, eco-friendly, and perfect as gifts or for creating a cheerful atmosphere at home.
Discover elegance in everyday use with this Round Marble Ceramic Tea Cup, crafted using a double mold technique for a perfectly smooth and rounded shape. Each cup features a natural marble glaze, ensuring that no two are alike. Its ergonomic handle and wide opening make it perfect for enjoying tea, coffee, milk, or herbal drinks. Stylish and practical, this ceramic mug is safe for microwave and dishwasher use, and an excellent choice for home, café, or gifting.
Add elegance to your daily tea or coffee routine with this Marble Pattern Ceramic Tea Cup. Crafted from high-quality ceramic and finished with a unique marble glaze, each cup has its own natural texture, making it truly one of a kind. With its tall design and comfortable handle, it is perfect for tea, coffee, milk, or herbal drinks. Safe for microwave and dishwasher use, this modern ceramic cup is ideal for both home and office, or as a stylish gift
Benefits of Customized Ceramic Mugs & Cups
1.Customized Drinking Experience Empowerment: Supports adjusting cup shapes and capacities based on beverage characteristics (coffee, tea, hot drinks), while versatile techniques—such as laser engraving, heat transfer printing, and underglaze coloring—can be tailored to align with various brand positioning strategies. This turns each cup into a powerful tool for brand communication, helping chain cafes maintain a unified style that enhances brand recognition. Meanwhile, premium bone china options allow these brands to capture the mid-to-high-end market, delivering profit margins 30% higher than those of standard ceramic cups.
2.Flexible Bulk Adaptation Guarantee: Flexible MOQs available (1,000 pieces for standard designs, 3,000 pieces for bone china items, and 5,000 pieces for custom molds). Customers ordering a single batch of 10,000 pieces or more enjoy a tiered 30% discount. We adhere to the AQL 1.4 quality inspection standard, ensuring a defect rate below 0.3%, thereby minimizing procurement risks related to returns and exchanges. This solution perfectly meets both gift procurement needs and large-scale catering demands.
3.Extended use across all drinking scenarios: covering hotel rooms (double-layer insulated cups), coffee shops (latte art coffee cups), Corporate gifts (promotional mugs), cross-border e-commerce offerings (festive gift sets), and other scenarios—holiday limited editions can quickly tap into the gift market, perfectly aligning with diverse sales environment needs.
4.Global Drinking Safety Certification: Compliant with FDA, LFGB, SGS, and California Proposition 65 standards, with lead and cadmium levels below 0.01 mg/L. We provide complete export documentation to mitigate customs clearance risks and ensure compliance with global beverage industry safety requirements.
5.Bone china material safety assurance: Fired at a high temperature of 1350°C and coated with food-grade glaze, bone china/new bone china is non-toxic, odorless, lightweight, and highly translucent. It’s safe for seniors, children, and individuals with sensitive skin or allergies—eliminating any concerns about drinking safety.
6.Enjoy a Durable, Exclusive Design: Crafted with a Liling porcelain clay formula containing 30% natural minerals, this product boasts 40% higher impact resistance compared to standard ceramics. Its double-layered structure effectively prevents hot drinks from burning your hands, while the silicone-rimmed handle ensures a non-slip, drop-proof grip. Plus, advanced nano-pearl glaze technology makes stains effortlessly wipe away, enhancing cleaning efficiency—and making it perfect for high-frequency drinking scenarios.
7.Ergonomics Meets Aesthetics: Featuring an ergonomic 72°-tilted handle that allows for a comfortable grip—even when holding a full, hot beverage—for up to 15 minutes. Available in styles ranging from Nordic minimalism and vintage distressed finishes to timeless Chinese classics, with cup designs optimized for each type of drink (e.g., coffee cups perfect for latte art, while tea cups come equipped with built-in filters)—all helping you craft and present signature beverages with flair.
Applications for Custom Porcelain Mugs & Cups
Chain coffee shops: Customize Liuling bone china coffee cups with branded logos, offer standardized beverage presentations to strengthen brand recognition, and perfectly complement latte art display needs.
Hotel: Double-layer insulated cups for guest rooms/afternoon tea, combining luxury with practicality to enhance the guest experience.
Corporate gifts: Promotional mugs featuring inspirational quotes from your company culture, perfect for employee benefits or client appreciation, helping to convey your brand’s core values.
Cross-border distributor: Festival-themed cup sets (Christmas, Thanksgiving), targeting overseas gift markets like Amazon and Walmart.
Parent-child restaurant: Children's cup featuring cartoon underglaze patterns and a non-slip base, designed to minimize accidental spills and perfectly suited for kids' drinking occasions.
Why Choose Storiware to Customize Ceramic Mugs & Cups?
1.Exclusive material advantages: Made from Liling bone china or new bone china, these cups are lightweight, thin, and highly translucent (bone china boasts a light-transmission rate of up to 40%), while also being exceptionally durable. They offer a superior tactile experience compared to ordinary ceramic cups, elevating the quality of your beverages.
2.Process Assurance: Digital printing combined with hand-glazing ensures 99% accuracy in pattern reproduction, with 3D renderings delivered within 24 hours. We offer two free revisions to accommodate your brand’s rapid iteration needs.
3.Production Capacity Assurance: 15 automated production lines capable of producing ≥100,000 units per week, ensuring timely fulfillment of large-scale urgent orders and meeting the demands during peak gift procurement seasons.
4.Service Support: Orders over $7,000 qualify for FREE Logo Design + FBA Labeling Service. We offer shockproof packaging with a damage rate of less than 0.3%, along with a 90-day warranty and global logistics tracking—perfectly tailored to meet the needs of cross-border e-commerce operations.
The Custom Mugs & Cups Process: From Concept to Table
The customization process can be overwhelming—does the sample match? What's the lead time? Our streamlined five-step process demystifies and helps you navigate every step:
1. Creative Ignition: Share your requirements with our one-on-one manager (24/7 response time). Discuss custom ceramic tableware themes, such as minimalist Scandinavian or vintage caramel.
2. Design and Proofing: Complimentary 3D renderings and glaze matching; collaborate on integrated designs for high-end tableware, such as ceramic-metal hybrids.
3. Sample Verification: Produce physical prototypes within 7-10 days and conduct compliance pre-testing—answering the question, "What if it doesn't fit my style?"
4. Precision Production: Scale from 100 to 15 automated production lines, over 100,000 products, with weekly updates and 10.5-level quality inspection (12-metric reporting).
5. Perfect Shipping: Shockproof packaging (breakage rate <0.5%), Amazon FBA labels, and customs documentation. Delays? 0.5% daily compensation.
This customer-centric approach ensures your custom ceramic mugs & cups arrive promptly and impressively, minimizing the risk of color mismatches or delays.
Ready for Personalization? Let Us Create Your Own Mugs & Cups
Storiware's custom ceramic mugs & cups transform your table—the perfect blend of quality and creativity. Contact us today for a free quote and unlock a custom design tailored to your needs. As your global partner serving over 50 countries, we're committed to making every plate a conversation starter.
FAQ for STORIWARE Custom Ceramic Mugs & Cups
Q1: What are the main materials used for daily-use ceramic products?
A1: Porcelain / Stoneware / Earthenware / Bone China / Strengthened Porcelain / New Bone China.
Q2: Are they microwave and dishwasher safe?
A2: Yes, all ceramic items are microwave and dishwasher safe, unless specified with metallic decoration — in such cases, hand washing only. For items with low-temperature decal decoration, hand washing is recommended for longevity.
Q3: Are the glazes food-safe and lead-free?
A3: Absolutely. Our products use food-grade, lead-free and cadmium-free glazes, fully compliant with FDA and LFGB standards.
Q4: Can I customize colors, logos, or packaging?
A4: Yes, we provide OEM/ODM services, you can customize the shape, size, color (Pantone matching), logo, gift box, and packaging to fit your needs.
Q5: What’s the temperature resistance?
A5: Ceramic tableware can withstand temperatures from -20°C to 180°C, suitable for hot or cold foods and beverages.
Q6: What’s your minimum order quantity (MOQ)?
A6: MOQ varies by product, typically 1000–5000 pieces per design or color. For stocked items, smaller quantities may be available.
Q7: Can you produce complete dinnerware sets?
A7: Yes, we can produce matching series including plates, bowls, mugs, and serving ware for cohesive table settings.
Q8: How long does production take?
A8: Standard lead time is 30–45 days after sample approval and deposit, depending on order quantity and customization.
Q9: Do you provide door-to-door delivery service?
A9: Yes, for many countries in Europe, North America, and parts of the Middle East, we work with reliable logistics partners that can provide DDP (double clearance) door-to-door delivery service.
Since our products are fragile ceramics, sea shipping is usually the most suitable and cost-effective option. Air shipping is possible but tends to be much more expensive.
Please note that import duties and taxes vary by country, and we are not able to check the specific import tax rates for every region. Generally, these taxes are borne by the buyer.
Our products’ H.S. Codes are 691110 / 691200, and you can check with your local customs or freight agent for the applicable import duties before placing an order.
Q10: Can I get samples before placing a bulk order? How much do they cost and how long does it take?
A10: Yes, we offer samples to help you check product quality and customization results:
• Sample cost:
- For regular stock items (like plain white plates or mugs), samples are free, but you need to cover the shipping cost.
- For customized samples (special colors, logos, or shapes), there is a sample fee of USD 50–100 per design, depending on complexity.
- If you later place a bulk order that meets our MOQ, the sample fee will be fully refunded.
• Sample time:
- Stock samples: 3–5 working days.
- Custom samples: 7–10 working days (including design adjustments).
• Shipping:
- Samples can be sent via DHL, FedEx, or your own forwarder.
- Tracking numbers will be provided within 24 hours after shipment.
Q11: What payment methods do you accept? Is there any payment protection?
A11: We provide flexible payment options and ensure full transaction security:
• Payment methods:
a. T/T (Bank Transfer): 30% deposit after sample confirmation, 70% balance before shipment after quality inspection.
b. L/C (Letter of Credit): Accepted for large orders (10,000 pcs or more).
Q12: What’s your process for custom ceramic products?
A12: We have a clear, step-by-step process to ensure smooth communication and efficient production:
1. Inquiry & Requirements: You share details (type, size, Pantone color, logo file, quantity, packaging). Our sales team confirms all details within 1 working day.
2. Design & Quotation: Our design team provides 2–3 design drafts (with renderings and layout options) within 2–3 working days, plus a full quotation. You can make 1–2 free design revisions, additional changes may incur a small design fee.
3. Sample Production: Once you approve the design and pay the sample fee (if any), we make and ship the physical sample in 7–10 working days.
4. Mass Production: After sample approval and 30% deposit, we start bulk production (30–45 working days, depending on order size).
5. Inspection & Final Payment: After production, we notify you for inspection (your team or third-party). Pay the 70% balance after the goods pass inspection.
6. Shipment & After-Sales: We arrange shipment (FOB or DDP) and provide tracking details. We follow up until you safely receive the goods.
Q13: Do your products have certifications besides FDA and LFGB?
A13: Yes, our ceramic products meet several international and regional standards:
• Main Certifications:
- EU: CE certification (complies with EC No. 1935/2004 for food contact materials).
- China: GB 4806.4-2016 standard (strict lead and cadmium limits for ceramics).
- Global: SGS test reports (covering durability, temperature resistance, and heavy metal safety).
• Certificate service:
- Certification documents are available for an extra charge.
- Scanned copies can be emailed, or originals can be shipped within 5 working days (courier fee paid by you).
Q14: Can I arrange an inspection for bulk products? How does it work?
A14: Yes, we fully support product inspection to ensure quality meets your expectations:
1. Inspection notice: Once production is finished, we’ll inform you 3 working days in advance and reserve a 3–5 day inspection window.
2. Inspection options:
- On-site inspection: Your representative can visit our Liling factory (we provide free on-site support and sampling tools).
- Third-party inspection: You can appoint SGS, BV, or other agencies — we will coordinate directly with them.
3. Inspection focus:
- Appearance: No cracks, bubbles, or uneven glaze.
- Size: Matches the approved sample (tolerance ≤ ±2mm).
- Safety: Random 1% testing for microwave/dishwasher safety and lead/cadmium release.
- Quantity: Matches the purchase order.
4. After inspection:
- If approved → proceed with balance payment and shipment.
- If ≤3% defective rate → we will rework or replace within 5–7 working days and arrange a free re-inspection.
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